river, saltwater and lake
A $100 deposit is required at the time of booking to secure your trip.
All deposits are refundable up to two weeks before your scheduled date. Cancellations less than 15 days forfeit your deposit unless the days can be re-booked at a full rate.
All safety concerns due to inclement weather will be called based upon the guides judgment. Once you hop in the boat, a trip has started. Poor weather during the course of the day may happen but as long as it is safe we will continue to have a good time!
destination (grand slam lodge)
A 50% deposit is required at the time of booking to secure your trip. Full payment is then due 90 days prior to the start of the trip. Also, please understand that when you book a destination adventure with us our booking services are free.
If you cancel your booking outside of 60 days before your scheduled arrival date, you’ll be charged 10% of your deposit and ReelFly will also assess a $100.00 handling fee to all deposits and payments received. Cancellations made 30 to 60 days before the arrival date are charged 50% of the total vacation stay. Cancellations made less than 30 days before the arrival date are charged the full amount of the vacation stay, and no refunds will be issued. If don’t arrive on your confirmed arrival date (for example, if you miss your flight), but still plan to get to the lodge, inform us of your new arrival date. You’ll still be charged for the original vacation booking, and are entitled to the remaining nights in the reservation. If you add extra nights to your original booking, they will be considered a new booking, and standard rates and conditions apply.
Under the threat of a hurricane, Grand Slam will evacuate the lodge. Refunds will not be granted, which is why you should consider trip insurance.